Being Agile to become Customer centric

I believe that software is awesome when it helps creating awesome experiences to the people the organization is serving. To create those delighting experiences is very important to understand who your real customer is and empathize with him. This session is aimed to create that awareness and to introduce some practical tools that can help creating a “Customer Centric” Agile implementation and culture in organizations.

Workshop
Luogo: Aula B2.7 - 2° PIANO Data: 6 novembre 2015 Ora: 14:30 - 16:00 angel-diaz-maroto Angel Diaz Maroto